Return Policy

1. Return & Exchange Eligibility

To ensure the highest level of hygiene and product quality, returned items must meet the following conditions:

• A receipt is required
• Items must have original tags attached
• Items must be unworn and unused
• Panties are final sale – no returns or exchanges will be accepted
• Returns or exchanges must be made within 14 days of purchase

Items that do not meet these conditions will not be eligible for return or exchange.

2. Refund Method

Approved returns will be refunded to the original form of payment.
Please allow up to 5–7 business days for processing once the return is received.
If your purchase was made with a gift card, the refund will be issued as store credit.

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3. In-Store Returns

You may return eligible items directly at our boutique during business hours:
📍 Fittingly You
115 Susan Drive, Suite D
Normal, IL 61761

Our team will inspect your item and process your refund or exchange promptly.

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4. Online Returns

Online orders are not eligible for return or exchange through shipment.

However, online purchases may be brought into our store within 14 days of delivery for an in-person return or exchange, provided all return eligibility conditions are met.

This ensures items are properly inspected and processed for quality and hygiene standards.

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5. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right. We will gladly replace the item or issue a refund as appropriate.

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6. Final Sale Items

Please note that the following are final sale and cannot be returned or exchanged:

• Panties
• Clearance or marked-down merchandise
• Gift cards

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7. Contact Information

For any questions or concerns regarding returns or exchanges, please contact us:

Fittingly You

📍 115 Susan Drive, Suite D, Normal, IL 61761

📞 (309) 386-1333

📧 brooke@fittinglyyou.com